Services
Help when you want a hand, not just a report.
Your report shows what to fix. If you'd rather not do it alone, we can work through it with you, check your answers before you apply, or put you in touch with someone who can do the technical work.
Fix session
Fix your most urgent gaps together, in an hour.
A one-hour video call where we work through your most urgent fixes with you, screen by screen. You stay in control of your systems; we tell you exactly where to click.
What you get
- A 60-minute video call at a time that suits you
- We start with anything that would fail Cyber Essentials
- A written summary of what we changed and what's left
- Your report score updated as we go
Good for
- Owners who'd rather not change settings alone
- Anyone with a Low or Fair score
- Turning on two-step verification across your team
Certification check
Get your answers checked before you apply.
Before you submit your Cyber Essentials application, we review your answers and flag anything likely to fail, so you don't pay the fee twice.
What you get
- A review of your draft answers to the official question set
- Anything likely to fail flagged, with how to fix it
- A check of your scope, including legal entities and cloud services
- Feedback within 2 working days
Good for
- Businesses applying for the first time
- Renewals under the April 2026 rules
- Anyone who had a failed application before
Brightlock Cyber is not a certification body. Certification is issued only by IASME-licensed certification bodies.
IT help
Need the technical work done for you?
Some fixes, like replacing old devices or changing router settings, are best done by an IT provider. We'll introduce you to a trusted partner who works with small businesses.
How it works
- Tell us what you need, or share your report's summary
- We introduce you to a partner IT provider near you
- You agree the work and price directly with them
- Your report shows them exactly what to fix
Supplier programme
Check your whole supply chain, not one supplier at a time.
For larger organisations and public bodies that need their small suppliers to meet Cyber Essentials. Invite suppliers to take the assessment and see where each one stands.
Talk to us about your suppliersWhat you get
- Branded invitations for your suppliers
- A dashboard of every supplier's Brightlock Cyber Score
- The gaps each supplier needs to close
- Pricing based on the number of suppliers
Good for
- Firms with dozens or hundreds of small suppliers
- Contracts that require Cyber Essentials
- Procurement and compliance teams
Staff training
Teach your team to spot a scam in 20 minutes.
A short online course on phishing, fake invoices and scam texts, with a quiz and a certificate for every member of staff. It covers the training question in your report.
What's included
- Six short lessons in plain English
- A quiz at the end
- A certificate with each person's name and date
- Works on any phone or computer
Book or ask a question
Tell us what you need.
We'll reply within two working days to arrange a time or answer your question.
- No obligation, and no payment until we've agreed what you need
- Have your report reference to hand if you've taken the assessment
- Prefer to start on your own? The free health check takes two minutes